Shipping policy

Order Processing
Orders are typically processed and prepared for shipment within 7 business days. Processing takes place Monday through Friday, excluding weekends and U.S. public holidays.
Orders placed on Saturdays, Sundays, or public holidays will begin processing on the next business day. In such cases, shipment will usually occur within 5 business days from that next business day.

 

Shipping Carriers
We ship orders using trusted domestic and international carriers to ensure safe and reliable delivery. Common carriers may include FedEx, USPS, UPS, and DHL, depending on your location and shipping method selected.

 

Estimated Delivery Time
Standard Shipping
Under normal conditions, orders are delivered within 7–15 business days after shipment. Delivery times may vary based on destination, carrier capacity, customs clearance, and other factors beyond our control.
All delivery timelines provided are estimates only and are not guaranteed.

 

Tracking Information
Once your order has been shipped and a tracking number has been generated, you will receive an email containing:

Your tracking number, and
A link to track your shipment directly on the carrier’s website.

Tracking numbers are generally issued within approximately 7 business days after order processing is completed.
Please allow up to 48 hours after receiving your tracking number for tracking information to appear and update in the carrier’s system.

 

Shipping Address Accuracy
Customers are responsible for ensuring that the shipping address provided at checkout is complete, accurate, and deliverable.
If a package is delayed, returned, or cannot be delivered due to an incorrect, incomplete, or undeliverable address:

The order will not be eligible for a refund, and
Any reshipment, if approved, may require additional shipping fees.